Privacy Policy for Kings Swim School

Effective Date: 28 January 2025

At Kings Swim School, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including but not limited to swimming lessons, events, and our website. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect We collect personal information that you provide to us directly, such as:

Personal Identification Information: Name, address, phone number, email address, and emergency contact details.
Payment Information: Credit card or bank details for lesson payments.
Health and Medical Information: Information related to any medical conditions or requirements relevant to your swimming lessons.
Usage Data: Data about how you interact with our website or services.

2. How We Use Your Information We use the information we collect to:

Provide and manage swimming lessons and services.
Process payments and bookings.
Communicate with you regarding class schedules, updates, and special promotions.
Respond to your inquiries and requests.
Improve our services and website experience.
Comply with legal obligations or enforce our terms and conditions.

3. How We Protect Your Information We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. This includes the use of secure servers, encryption, and regular updates to our security practices. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with third-party vendors who assist us in providing services, such as payment processing or email communication.
Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or subpoena.

5. Your Rights and Choices You have the right to:

Access: Request a copy of the personal information we hold about you.
Correct: Update or correct any inaccurate information.
Delete: Request that we delete your personal information, subject to applicable legal obligations.
Withdraw Consent: You can withdraw your consent to the collection and use of your personal information at any time, although this may affect your ability to access certain services. To exercise these rights, please contact us at info@swimkings.co.nz.

6. Cookies and Tracking Technologies We may use cookies and similar technologies to enhance your experience on our website. These technologies help us understand how you use our site and enable certain features, such as remembering your preferences and tracking website performance. You can manage your cookie preferences through your browser settings.

7. Third-Party Links Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.